Frequently Asked Questions
Our FAQ section is here to guide you every step of the way.
We offer a wide range of electronics and home appliances including Smart TVs, Refrigerators, Washing Machines, Air Conditioners, Kitchen Appliances, and more from top brands.
Yes, we only stock genuine products from trusted and top-tier electronics brands.
Yes, we provide delivery services across Pakistan. Delivery within Karachi is free, while charges apply for other locations depending on the product and area.
Our standard delivery time is 5 to 7 working days. However, delivery times may vary depending on your location, product type, and courier availability.
Yes, for certain products like LED TVs and large home appliances, delivery charges may vary depending on the size and your delivery location.
Our team will inform you about the applicable delivery charges before confirming your order to ensure transparency.
Yes, for products like air conditioners and washing machines, installation support can be arranged. Charges may vary depending on the product and service requirements.
We accept Cash on Delivery (COD) and other convenient payment options (depending on availability). Our team will confirm payment details at the time of order.
Yes, returns or exchanges are possible under specific conditions such as receiving a defective or incorrect item. Please contact our support team within 48 hours of delivery for assistance.
Yes, all our electronics and appliances come with a brand warranty, which varies depending on the manufacturer and product type.
You can reach our customer service team via phone, WhatsApp, or email for order updates, delivery inquiries, or product assistance.
